Category : Driving Preference

What Women Really Want: Taking An Amenities Approach To Hospital Marketing

This article originally appeared on Forbes.

While providing high-quality medical services is the No. 1 aim of hospitals, this isn’t always the No. 1 criteria women consider when shopping for health care. All hospitals strive to provide the best care, whether overall or by service line, so advertising that as a point of difference is a quick way to get passed up in the consideration set. Focusing on technology and expertise can also be ineffective, as so many hospitals and health systems already do this.

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What Women Want From Hospital Marketing

An understanding of how women choose hospitals can help shape your marketing messages.

Consumers are shopping for healthcare in ways they previously haven’t. Thanks to the proliferation of sites like www.Healthgrades.com, www.ClearHealthCosts.com, www.PatientsLikeMe.com and more, patients are finally getting windows into cost, quality of care and patient experience, metrics that greatly influence their choice of hospitals and healthcare providers.

Before we look at what women want in marketing from hospitals, it’s important to examine how they choose them.

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